![]() If you still can’t find your Secret Key, contact 1Password Support. If you’ve lost access to a device, learn how to regenerate your Secret Key. If you don’t have one of those, but you belong to a family or team account, ask a family organizer or team administrator to recover your account. a browser you’ve used to sign in to your account before.the 1Password app on any device where you’re already signed in to your account.To find your Secret Key, you’ll need one of the following: To see your device even when its offline, turn on Find My network. Tap Find My device and then turn on Find My device. If you want friends and family to know where you are, turn on Share My Location. We don’t have a copy of your Secret Key or any way to recover or reset it for you. How to turn on Find My for your iPhone, iPad or iPod touch. If you didnt set up Find My iPhone before your device was lost, you cant. It protects your account together with your 1Password account password, which only you know. While its not foolproof, its one of the most accessible online security. If you unlock 1Password with your identity provider, you won’t have an Emergency Kit. If the Cast icon is missing when you try to watch Netflix on your Chromecast, it might not be on the same network as your mobile device or you may need to. ![]() If you’re part of a team that uses 1Password Business, and you can’t find an Emergency Kit saved on your device, Emergency Kits may be turned off for your team. If you don’t remember saving your Emergency Kit, look in your Downloads folder for a PDF file named “1Password Emergency Kit”. You can find your Secret Key and Setup Code in your Emergency Kit, which may be saved on the device you used to create your 1Password account. Find your Secret Key in your Emergency Kit To make sure you can always access your account, set up the 1Password apps and download your Emergency Kit. You won’t be able to find your Secret Key in Safari unless you sign in to your 1Password account at least once every 7 days.
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